Released: November 17, 2022

Consumer groups want grocers to ditch digital-only deals

Source: Dee-Ann Durbin, Associated Press

A coalition of consumer groups is asking grocery chains to rethink their digital-only coupons, saying the deals discriminate against people who don’t have smartphones or reliable internet access.

Digital-only deals __ advertised online or on store shelves __ can offer significant savings, but they generally require customers to electronically clip a coupon in a grocer’s app or on its website.

Dworsky and others __ including Consumer Reports, Consumer Action, the Public Interest Research Group and the National Consumers League __ sent letters this week to Kroger, Albertsons, Stop & Shop and Smart & Final urging them to make sure deals are available in both digital and non-digital formats.

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