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Coalition Efforts

Consumer Action is working on these important issues along with other organizations. If you would like to know more about these issues, please see “More Information” at the end of each article.

 

Postings

Groups contest major postage increase planned by USPS
In response to the U.S. Postal Service’s (USPS) proposed postage price increase, a coalition of trade associations and public and private companies joined Consumer Action in urging members of the Senate Committee on Homeland Security to oppose the plan to hike USPS postage prices for most mail by 7%. The coalition also called on legislators to direct a new review of the postal rate-setting system before the increases take effect.

Protect retirement savers from risky private equity investments
Consumer Action joined allies in a letter to the Department of Labor asking the department to ensure that “defined contribution plan fiduciaries”—those responsible for ensuring that employer-based retirement plans feature safe and appropriate investments—undertake balanced consideration of the benefits and risks before they allow private equity funds to be offered to retirees.

FinTech users deserve strong data use protections
Groups sent a joint letter to the Consumer Financial Protection asking the agency for strong rules to ensure that consumers are protected when their account data is shared with, accessed by or used by third parties, such as financial technology (FinTech) mobile apps and account aggregation services.

Congress asked to restore FTC’s monetary relief powers
Groups ask Congress to expand the FTC’s powers to protect consumers, which have been jeopardized by a recent Supreme Court decision calling into question the FTC’s authority to demand monetary relief in its enforcement actions.

Choice of retirement plan disclosure notice still important for workers and retirees
Consumer Action joined coalition members in urging the Employee Benefits Security Administration and the Department of Labor to address the severe shortcomings in the Department’s recently adopted “Notice-and-Access” rule. Until the changes last May, the default had been to deliver retirement plan disclosures on paper, sent through the mail. Under the new rule, the retirement plan merely sends an email or text message to a consumer letting them know that a disclosure is available on a website. The new rule’s default makes no provision for the sizeable proportion of individuals who still don’t have access to computers or internet service and makes it much harder for ordinary Americans to access the documents they need to plan for retirement.

The FTC and CFPB must do more to prevent mass homelessness during the pandemic
Over 11 million families are at risk of losing housing. Protection from evictions and foreclosures is greatly needed due to the ongoing economic crisis accompanying the COVID-19 pandemic, including the loss of household income in the near and long term. Consumer Action joined advocates in urging the U.S. Federal Trade Commission and the Consumer Financial Protection Bureau to work together to prohibit unfair debt collections and ensure financial and regulatory agencies confirm industry standards regarding forbearance availability for homeowners. Without these additional protections, many will lose their homes and be forced to move at a time when COVID-19 levels are still extremely high and vaccination access for many is still months away. As a result, the financial impact of COVID would result in substantially greater risk of spreading illness.

Over 100 groups call on Federal Reserve to Strengthen CRA
More than 100 national and local civil rights, fair lending and consumer rights organizations have urged the Federal Reserve Board to strengthen the Community Reinvestment Act (CRA), a key anti-redlining and civil rights law. In detailed comments that addressed issues from access to credit, location of bank branches and investments in underserved communities, the groups laid out a plan for the Biden Administration to leverage CRA to ensure an equitable recovery from the ongoing economic, racial justice and public health crisis.

The pandemic's impact on the digital divide: Low-income Americans need help now
The pandemic didn't create the digital divide, but it has certainly exacerbated it. Consumer Action and National Consumers League wrote to the Federal Communications Commission to applaud its efforts to bring broadband internet connection to low-income households during the COVID-19 pandemic through the Emergency Broadband Benefit Program, and its efforts to expand the Lifeline program to reach more low-income households. Today, Lifeline recipients can use a modest $9.25 monthly subsidy to connect to phone and/or internet services, yet only 1-in-4 eligible households enrolls in the program. As Americans continue to work, attend school, and conduct healthcare appointments online during the pandemic, it is critical that everyone has access to broadband internet.

Immediate action needed to help keep families in their homes
As millions of Americans face continued hardship from the COVID-19 pandemic, advocates wrote to the Consumer Financial Protection Bureau (CFPB) to urge the Bureau to keep individuals and families in their homes. Advocates recommended specific steps the Bureau can take to help borrowers avoid foreclosure, including homeowners without federally-backed mortgages. They asked that the CFPB focus on implementing quick policies during this current crisis, rather than embarking on a larger disaster-related rulemaking, leaving time to analyze best practices and measure how well the policies adopted during this crisis worked to save homes.

The new California privacy agency should prioritize consumers’ privacy
The recently-passed California Privacy Rights Act (CPRA) augments and supplements California’s existing privacy law, the California Consumer Privacy Act (CCPA). It also creates a new supervisory authority for data protection and privacy in California — the California Privacy Protection Agency. Privacy advocates wrote to Governor Gavin Newsom urging him to select members to the new agency who have demonstrated experience working on behalf of consumers and a commitment to civil rights and ending discriminatory business practices.

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