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News

2022

June

22
21
15
14
  • Doctor check-in software harvests your health data. There’s a burgeoning business in harvesting our patient data to target us with ultra-personalized ads. Patients who think medical information should come from a doctor — rather than a pharmaceutical marketing department —
13
07
  • Massive rent increases hit mobile homes. Surging home prices and rents are cascading down to the country’s mobile home parks, where heightened demand, low supply and an increase in corporate owners is driving up monthly costs for low-income residents
02

May

26
17
  • Buy now, pay dearly?. Buy now, pay later companies like Klarna, Afterpay and Affirm have taken the country by storm ever since the pandemic fueled an online shopping explosion. But offering customers the option to pay for anything from
11
  • Consumers lured Into predatory car repair loans. Auto repair shops affiliated with well-known brands—including AAMCO, Big O Tires, Grease Monkey, Jiffy Lube, Meineke, Midas, and Precision Tune Auto Care—are steering unsuspecting customers into loans charging up to 189 percent
05
01
  • Consumer Action INSIDER - May 2022. This month's INSIDER features stories about our recent activities, including a webinar exploring the impact of COVID on small businesses and a project using FinTech to improve financial wellness. Hotline Chronicles relates a woman's difficulty in receiving her income tax refund after attempting to have it sent to a prepaid card. And, we announce new settlements in our Class Action Database.

April

28
  • Medicare Advantage plans often deny needed care. Every year, tens of thousands of people enrolled in private Medicare Advantage plans are denied necessary care that should be covered under the program, federal investigators concluded in a report. Advantage plans also refused to
26
  • How to opt out of Venmo’s new arbitration clause. If you use the Venmo app, you probably recently received an email explaining that the company is making changes to its user agreement — including a fairly onerous arbitration clause that, among other things, has
 

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