Best Practices

In this section, Consumer Action's outreach and training staff share tips, best practices and pointers to help you design your trainings.

• CFPB Watch: Elders at risk of eviction, credit bureau lapses, and a big birthday (Sep 03, 2021)
  By Ruth Susswein More than half a million renters over age 65 are behind on their rent as of July…
• Don’t leave thousands on the table this season (Jan 05, 2021)
  Widely considered the federal government’s most effective antipoverty program, the EITC puts money back into the pockets of qualifying low-…
• The enduring impact of racism on your finances (Dec 05, 2020)
  For generations (and to today), institutional racism has denied people of color access to the economic and educational systems that…
• Out & About: Black women talk finances (Jun 05, 2019)
  JPMorgan Chase and Essence magazine have teamed up to expand economic inclusion for black women with their Currency Conversations
• Help and savings hacks for income tax season (Mar 05, 2018)
  Tax season runs through April 17 this year, when your 2017 tax returns are due. Consumer Action has issued a…
• Bank On San Francisco connects consumers with checking, savings accounts (Jan 08, 2018)
  When people don’t have accounts at banks or credit unions, they’re vulnerable to financial threats like check-cashing services that saddle…
• Out and About: New credit building toolkit and certification program (Oct 05, 2017)
  In August, Consumer Action’s Audrey Perrott attended the Credit Builders Alliance’s (CBA) Credit as an Asset training, cohosted by
• Educational sessions on elder financial abuse, ID theft and more (Oct 05, 2017)
  Consumer Action’s outreach and training manager, Linda Williams, recently conducted a series of trainings at the National Association of Consumer…
• Out and About: More transparency and accuracy in credit reporting (Jun 05, 2016)
  In late April, Consumer Action’s Audrey Perrott attended a Credit Builders Alliance webinar titled "What you need to know about…
• Out and About: Measuring your financial health (May 05, 2016)
  When measuring financial health, it is more useful to take an in-depth look at a consumer’s overall financial state than…
• Fifty shades of gray: The confusing world of Social Security and Medicare (Jul 05, 2015)
  I am watching my hair turn 50 shades of gray as I struggle to map out a strategy to maximize…
• EMERGE conference promotes financial inclusion for underserved (Jul 05, 2015)
  Last month more than 700 advocates, policymakers, bankers, financial technology innovators and other industry professionals attended the American Banker and…
• Is your 'Check credit report' light blinking? (Jan 05, 2015)
  I was in my new car tooling down a wide-open freeway—and believe me, in Southern California that’s a rare…
• Hotline Chronicles: Can undocumented person get a credit card? (Aug 05, 2014)
  Connie* contacted Consumer Action to ask: “Someone I know is undocumented and wants to obtain a credit card. One…
• MoneyWi$e: Then and now (Feb 05, 2014)
  Since 2002, Consumer Action’s MoneyWi$e financial literacy project has…

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