Consumer Action Publications
Consumer Action creates unbiased, reader-friendly educational guides on a wide range of personal finance topics and other subjects of interest to consumers. All publications are available in English, and many are available in Spanish, Chinese, Vietnamese and Korean as well.
In addition to being available, at no charge, to individual consumers, our publications are distributed through a national network of more than 6,000 community-based organizations. Government agencies, nonprofits and other groups who wish to distribute our materials for educational purposes can use the downloadable PDF file on the publication webpage to instantly produce a professional-looking brochure using an office printer.
2022
March
03
February
07
January
27
2021
November
09
The Role of Data Networks in the FinTech Ecosystem (Webinar) – Video. Whether consumers already use FinTech to manage their money or are considering using a FinTech app for the very first time, it’s important to understand how they share their financial account data with the apps they choose, the role data networks—sometimes called data aggregators—play, what control users have over their data, and what steps consumers can take to stay informed about the financial services they choose. This webinar, "Understanding the Role of Data Networks in the FinTech Ecosystem: What consumers need to know" focused on expanding consumer awareness of financial data sharing practices and the role of data networks in helping to achieve transparency and control.
08
Understanding the data networks that help you connect your bank accounts to FinTech apps. It's important for FinTech users to be aware of data networks—also known as data aggregators—since these companies often play a role in connecting financial apps to users' financial accounts. This fact sheet explains what data networks are, what they do, how to learn if a data network is being used by your chosen app, how to control the collection and use of your data, and how to protect your data when using FinTech.
Safer connections: How data networks help you manage your financial data. Many banks and FinTech apps have formed partnerships with data networks (also called data aggregators) as a way to protect FinTech users' financial account login credentials. This fact sheet explains what data networks do; how online banking dashboards can help you monitor who has access to your financial accounts, control what is shared, and rescind account access for apps you no longer want to use; and what steps you can take to enhance your privacy and security when using FinTech.
October
26
Share Financial Data with Care (Policy Briefing) – Video. Consumer groups and the financial industry are aligned and working together on data privacy standards to help make FinTech app use safer, give consumers more control over their data, and educate consumers on the safe use of apps.
August
18
Share Financial Data with Care (Webinar) – Video. The webinar covers how financial information is stored, used and sold; financial app practices and how consumers can gain control over their data; what consumers can do to protect their privacy when using FinTech apps and tools; how to become familiar with and use the tools and services offered by banks; and resources, tips and tools that consumers can use to ensure that their financial information is protected.
July
27
Steering clear of pandemic-related scams (Vietnamese) Đối Phó với COVID-19.
Đại dịch coronavirus đã cho các nghệ sĩ lừa đảo nhiều cơ hội để lừa những người tiêu thụ. Ấn bản này nhấn mạnh một số loại lừa đảo phổ thông nhất liên quan đến đại dịch để giúp quý vị nhận ra và tránh bị lừa và ấn bản hướng dẫn nơi báo cáo các ý đồ lừa đảo.
The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts.
Steering clear of pandemic-related scams (Korean) COVID-19에 대한 대응.
코로나 유행성 전염병은 사기꾼들에게 소비자를 속일 새로운 기회들을 제공했습니다. 본 간행물은 전염병과 관련하여 흔히 사용된 사기 방법들을 설명하고, 여러분이 그러한 사기를 발견하거나 피하고, 어디에 신고해야 하는지를 설명합니다.
The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts.